USE THE CODE SALE40 FOR 40% OFF SITE WIDE (SALE ENDS 9/26 AT MIDNIGHT) | FREE SHIPPING ON ORDERS OVER €50 | ALL PRICES INCLUDE TAX
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    Questions

    WARRANTY

    IF YOU'D LIKE TO GET THE WARRANTY PROCESS OR CRASH REPLACEMENT PROGRAM ROLLIN', GIVE US A SHOUT HERE!

     

    RETURNS OR EXCHANGES

    TO REQUEST A RETURN OR EXCHANGE CLICK HERE

    SEE THE RETURN AND EXCHANGE RULES BELOW.

    • THE GEAR MUST BE IN NEW, UNWORN CONDITION WITH TAGS STILL ATTACHED AND MUST HAVE BEEN PURCHASED WITHIN THE 60 DAY RETURN PERIOD FOR EUROPEAN, UNITED KINGDOM, OR AUSTRALIAN ORDERS.

    • STORE CREDIT OR REFUND IS ONLY ISSUED ONCE THE ITEMS HAVE BEEN RETURNED TO HANDUP AND IS INSPECTED BY QUALITY CONTROL.

    • EXCHANGED ITEMS WILL BE SHIPPED ONCE RETURNED ITEMS ARE SHIPPED BACK TO HANDUP EU.

    • RETURNS AND EXCHANGES CAN BE RETURNED IN THE POLYMAILER THAT THE ORIGINAL SHIPMENT WAS SENT OUT IN. THESE ARE MADE TO BE RESEALED ONE MORE TIME AFTER OPENING THE PACKAGE.

    • EUROPEAN, UNITED KINGDOM, OR AUSTRALIAN RETURNS ON FULL PRICED ITEMS FOR STORE CREDIT WILL RECEIVE ADDITIONAL CREDIT FOR MAKING YOUR RETURN LABEL. IT WILL BE UP TO YOU, THE CUSTOMER, TO CREATE THIS LABEL IN YOUR OWN COUNTRY AS WE DO NOT HAVE THE ABILITY TO MAKE THESE IN SOME COUNTRIES, BUT WILL PROVIDE ADDITIONAL CREDIT FOR YOUR COST OF THE LABEL. 

    • EU, UK, OR AUSTRALIAN ORDERS WITH DISCOUNTS OF 20% OR MORE, OR ARE BEING RETURNED FOR A REFUND, ARE SUBJECT TO PAY FOR A RETURN LABEL.

    • WE DO NOT OFFER RETURNS OR STORE CREDIT ON FINAL SALE ITEMS.

     

    SIZING

    HERE IS OUR SIZING CHART, BUT IF YOU ALREADY WEAR A FOX GLOVE OR GIRO GLOVE, HANDUP GLOVES ARE SIZED VERY SIMILAR SO ORDERING THE SAME SIZE SHOULD BE FINE.

     

    TOUCHSCREEN COMPATIBLE?

    ANY OF OUR GLOVES WITH THE FULLTOUCH LOGO SHOWN ON THE PALM PICTURE OR MENTIONED IN THE FEATURES DESCRIPTION ARE TOUCH SCREEN COMPATIBLE.

    WE WORKED ON OUR FULLTOUCH TECHNOLOGY TO BE SEAMLESS TOUCH SCREEN WOVEN THROUGHOUT ENTIRE MATERIAL ON THE PALM. NO MORE TRYING TO TOUCH YOUR PHONE "JUST RIGHT" TO GET THAT TRAILSIDE PICTURE OR ANSWER THAT URGENT TEXT. WITH OUR FULLTOUCH, TOUCH SCREEN PALMS, ANY FINGER OR ANY PART OF THE PALM WORKS JUST LIKE YOUR BARE HAND.  

     

    SHIPPING QUESTIONS

    PACKAGE LOST IN THE MAIL OR NOT DELIVERED.

    ONCE A PACKAGE LEAVES OUR FACILITY, IT IS IN THE HANDS OF THE SHIPPING SERVICE. SOMETIMES PACKAGES “DISAPPEAR” AND WE CAN BE SYMPATHETIC TO THAT. IF YOU RUN INTO ANY SHIPPING ISSUES, PLEASE FIRST OPEN A SUPPORT TICKET WITH THE SHIPPING SERVICE FROM YOUR CONFIRMATION EMAIL. 

    NEXT REACH OUT TO US TO KEEP US UPDATED ON THE SITUATION, AND WE WILL TAKE ALL THE NECESSARY STEPS ON OUR END TO HELP REMEDY THE SITUATION.

     

    OUT OF STOCK

    WE BEGAN THIS JOURNEY SAYING WE WOULD NEVER BRING DESIGNS BACK AND THAT ONCE THEY'RE SOLD OUT THEY WOULD BE GONE FOREVER. THEN WE GOT ENOUGH HATE MAIL THAT WE CAVED AND BROUGHT BACK MANY OF OUR POPULAR STYLES AND WE HAVE WORKED HARD TO MAKE SURE WE HAVE AMPLE INVENTORY YEAR ROUND. 

    NOW SOMETIMES IT STILL HAPPENS AS WE DO LIMITED COLLABORATIONS WITH OTHER COMPANIES FROM TIME TO TIME AND ONCE THOSE ARE GONE THEY ARE TYPICALLY GONE FOR GOOD, BUT IF THE HATE MAIL PILES UP, WE MAY BRING BACK SOME DESIGNS. 

    JUST SHOOT US AN EMAIL HERE IF YOU DON'T SEE SOMETHING YOU'RE LOOKING FOR ON OUR SITE.
    YOU CAN ALSO SEE IF A DEALER IN YOUR AREA HAS WHAT YOU'RE LOOKING FOR.

     

    WOMEN'S SPECIFIC GEAR

    YES!!

    WE MAKE ALL OF OUR GLOVES, SOCKS, AND OTHER CLOTHING (WITH EXCEPTION OF THE PANTS AND SHORTS) IN WHAT WE LIKE TO CALL UNISEX “STANDARD HUMAN BEING” SIZING. AS HUMANS, WE ALL COME IN DIFFERENT SHAPES AND SIZES. OUR SIMPLE SIZING ACCOUNTS FOR THAT IN IT’S SHAPE AND FLEXIBILITY, WHILE OUR NUMEROUS DESIGNS FIT A WIDE RANGE OF UNIQUE PREFERENCES.

    SECONDLY, THE BODY POSITION WE ARE IN DURING OUR VARIOUS SPORTS REQUIRES MORE MATERIAL AND DIFFERENT CUTS THAN THE WOMEN’S AND MEN’S SPECIFIC CLOTHING WE WEAR DAY TO DAY. IT’S A PIECE OF ATHLETIC ATTIRE, NOT A TAILORED POWER SUIT. THEREFORE, WE’D ENCOURAGE YOU TO MEASURE YOURSELF, ORDER THE SIZE THAT MATCHES, AND ENJOY THE WILDLY AFFORDABLE PRICES & UNIQUE DESIGNS WHILE YOU ARE AT IT!

    LASTLY, WE AREN’T IGNORANT. WE KNOW THAT WOMEN’S SPECIFIC PANTS AND SHORTS ARE A MUST. THOSE ADDITIONS ARE CURRENTLY BEING DESIGNED AND PROTOTYPED IN HOUSE BY OUR FEMALE CO-OWNER.

     

    KIDS GEAR

    KIDS GLOVES ARE HERE! ASSUMING YOU MAY HAVE MISSED THEM, CHECK THEM OUT HERE

     

    ANY OTHER QUESITONS PLEASE REACH OUT TO US HERE.